Grievance redressal

Under the Information Technology Rules, 2021, Kasba has appointed a grievance officer based in India. If you believe a Kasba story breaches our Code of Ethics, please contact them.

Grievance officer

• Name: Rupesh Yadav
• Email: [email protected]
• Address: Gram Kalwari, Post Bhimpura No. 1, Ballia, Uttar Pradesh, India

Process and timelines

1. Email the story link, the reason for your complaint, and your name and contact details.
2. We acknowledge the complaint within 24 hours.
3. We decide on it and tell you within 15 days.
4. If you are not satisfied, you will be able to appeal to a self-regulating body. Kasba is applying for membership of one; its name and contact will be listed here as soon as membership is confirmed.

For ordinary errors, see our Corrections policy.