# 8th All India Conference of GRP Chiefs ends; GRP staff to be linked to RailMadad

URL: https://kasba.co.in/en/story/8th-all-india-conference-of-grp-chiefs-ends-grp-staff-to-be
Language: en · Section: Nation · Published: 2026-10-24
Source: PIB, "जीआरपी प्रमुखों का 8वां अखिल भारतीय सम्मेलन नई दिल्ली में समाप्त हुआ, सम्मेलन में आसूचना आधारित पुलिस व्यवस्था और आरपीएफ, जीआरपी और राज्य पुलिस के मध्य मजबूत समन्वय पर जोर दिया गया", 2026-10-24, https://pib.gov.in/PressReleaseIframePage.aspx?PRID=2327891

The Railway Protection Force (RPF) held the 8th All India Conference of Government Railway Police (GRP) chiefs in New Delhi, which concluded on 23 October 2026. It matters to rail passengers because complaint redressal and festival crowd management were discussed.

## What this means for you

For an ordinary rail passenger, the linking of GRP staff to the RailMadad platform may mean better monitoring of complaints filed there. Preparations for handling crowds during Diwali and Chhath were also discussed. Passengers do not need to do anything; this is about how officials work.

## Key facts

- Conference concluded in New Delhi on 23 October 2026
- Chaired by RPF Director General Sonali Mishra
- CRIS linked GRP staff to the RailMadad platform
- Crowd management during Diwali and Chhath discussed
- Focus on patrolling and strict action against stone-pelting
- Project Disha and 'Pink Patrol' initiatives discussed

## What happened

The Railway Protection Force (RPF) organised the 8th All India Conference of Government Railway Police (GRP) chiefs in New Delhi, which concluded on 23 October 2026. The meeting was meant to discuss new security challenges, share good practices and strengthen coordination among the RPF, GRP and state police.

It was chaired by RPF Director General Sonali Mishra. Railway Board Chairman and CEO Satish Kumar, Railway Board members and GRP chiefs from different states and union territories took part.

## What changes with RailMadad

A key feature was the linking of GRP personnel to the RailMadad platform by the Centre for Railway Information Systems (CRIS). The aim is to improve passenger complaint redressal, share information on time and monitor complaints better. RailMadad is the system where rail passengers file complaints.

## Handling festival crowds

Crowd management during Diwali, Chhath and other festivals was discussed. Northern Railway's Delhi Division described work done with Delhi Police, GRP and Delhi Metro authorities, including CCTV monitoring, public announcements, barricading, designated holding areas and special control rooms. Advance planning and coordinated deployment of security staff were stressed.

## Stone-pelting and other challenges

Stone-pelting on trains was described as a challenge. Patrolling at hotspots, better surveillance, strict action against offenders and strong RPF-GRP coordination were emphasised. Joint training, preventing sabotage, sharing information immediately when narcotics are found, handling digital evidence and sharing intelligence were also discussed.

## New initiatives

South Central Railway's "Pink Patrol: Eyes in the Sky, Shakti on the Ground" was showcased, featuring women-led work and drone-based surveillance. Central Railway's Pune Division presented Project Disha, which connects children living near railway tracks with educational and recreational activities and safety awareness.

## What it means for passengers

This is a meeting of officials; no application, deadline or rule for passengers was announced. Still, better complaint monitoring and crowd management preparations may help rail travellers.

## Questions and answers

**When and where was the GRP chiefs' conference held?**
In New Delhi, concluding on 23 October 2026. It was the 8th All India Conference organised by the RPF.

**How will GRP staff be linked to RailMadad?**
CRIS linked GRP personnel to the RailMadad platform. The aim is better redressal and monitoring of passenger complaints.

**Does an ordinary passenger need to do anything?**
No. This is an officials' meeting; no application or deadline for passengers was announced.

**What was said about rail safety during festivals?**
Focus was placed on crowd management, advance planning and smooth passenger movement during Diwali and Chhath.

**What was decided on stone-pelting?**
Patrolling and better surveillance at stone-pelting hotspots and strict action against offenders were stressed.

Kasba Desk, Kasba. This story was drafted with AI from an official notice and checked by an editor before publishing.